Frequently Asked Questions

Personal Forecast

How many locations can I save?

You can save up to four separate locations.

How do I add a new location?

Click the 'Search' tab and enter the address or zip code. The location will show up on the map. To fine-tune the location, drag the red location indicator. You can use the zoom controls in the upper left corner of the map to zoom down to street-level. Pan the map by clicking and dragging the map with your mouse cursor. Click 'Save' and enter a nickname for the location when prompted. Your location will now appear in the dropdown menu to the left of the tabs.

How do I delete a location?

To delete a location, click the red 'X' next to the location name in your drop-down menu.

I just tried to add a new location, but the 'Save' button is grayed out. Why can't I save?

You can save up to four separate locations besides the station default. If you already have four saved locations, you need to delete one before you can save another. To delete a location, click the red 'X' next to the location name in your drop-down menu.

I left the page and my saved locations disappeared. How can I keep from re-searching them?

To save your locations, register for a free account. When you are logged in, you will be able to save up to four locations in addition to the default location. You will be able to access those locations immediately every time you log in.

How do I change my email address?

Click on the Profile tab, then click the Update Profile button to access the screen where you can change your information.

Where can I find out the wind speed and direction?

The wind speed and direction appears in the popup when you click on any point of the Hourly Graph. You can also see a graph of the hourly wind speed and direction by clicking the dropdown on the lower part of the graph and selecting Winds.

Where is the Weather Trivia question?

Weather Trivia is a feature of Premium Weather. It is not part of the new Personal Microcast.

Where can I find the Extended Forecast?

To see the extended forecast, click the 'Extended Forecast' link. Use the drop-down menu to view the extended forecast for any of your saved locations.

Can I get a forecast for more than 48 hours from now?

Click the 'Extended Forecast' link to view the forecast for more than 48 hours from now. You will see the summary of conditions, along with the chance of precipitation and the high and low for each day.

Where can I find the meteorologist's forecast?

You can access the forecast by clicking on the button in the message widget (next to the meteorologist's name and photo). The forecast may include text, images and/or video. To close the forecast and go back to the main module, click the X in the top-right corner of the popup.

What do the wind direction arrows mean in the hourly forecast?

The wind direction arrows represented the forecasted direction the wind will be coming from. For example, if you are facing West and the wind is blowing toward you, the wind is coming out of the West and blowing to the East.

  • Wind from the West, blowing towards the East
  • Wind from the Northwest, blowing towards the Southeast
  • Wind from the North, blowing towards the South
  • Wind from the Northeast, blowing towards the Southwest
  • Wind from the East, blowing towards the West
  • Wind from the Southeast, blowing towards the Northwest
  • Wind from the South, blowing towards the North
  • Wind from the Southwest, blowing towards the Northeast

Why didn't I receive my daily forecast email?

Because of the volume of email messages that we send out some email providers have labeled our email messages as bulk. This may result in your email arriving either late or not at all. If this becomes an recurring problem, please contact your email provider and let them know that you want to receive messages from subs.myweather.net. This should help you receive your forecast emails in a timely manner.

Interactive Radar Map

What do the Storm Cell icons mean?

Storm Cell Legend:

I forgot my password

Click on the profile menu tab (person icon) above the map. Then click, 'Login'. Click on 'Forgot your password?'

How many locations can I save?

You can save up to four separate locations.

How do I save locations?

Click the search button (magnifying glass), located above the map. Either type in an address or click and drag the red circle marker to a location. Click 'Go' or hit the 'Enter' key on your keyboard. Save the location by giving it a nickname.

How do I register or log in?

Click on the profile menu tab (person icon) above the map. This is the profile menu. Then click, 'Login'. Click 'Sign up now' to register.

How can I zoom in and out on the map?

The zoom level bar is located below the directional arrows at the upper left corner of the radar map.

How do I animate the map?

Click on the 'play' button located at the upper right corner of the map.

How do I adjust the opacity of the radar/clouds?

In the upper right corner of the map, click on the down arrow next to the word, 'Options'. Move the sliding bar next to the two circles in either direction to adjust the opacity level.

The landmark or street name is incorrect.

We use Bing Maps for displaying our radar and cloud information. All city and landmark names originate from Bing Maps, so we are unable to add names or correct spelling errors. Microsoft has its own schedule for updating its imagery.

Is there a way to switch the map view to a road map view?

Put your cursor above the word 'Hybrid', located next to the directional arrows at the upper left corner of the map. Then click on 'Road'. Clicking on 'Aerial' will display the topography view. 'Hybrid' is the combination of both.

How can I view National Weather Service alerts?

In the upper right corner of the map, click on the down arrow next to the word, 'Options'. Then click the 'NWS Bulletins' check box in the tool area. Click the question mark to see a legend for color-coding of the bulletins. Right-click on a county and select 'View NWS Bulletins' to read details about current watches and warnings for that county. Click the 'X' in the upper right corner of the bulletins window to close it.

How do I turn on/off the weather layers?

In the upper right corner of the map, click on the down arrow next to the word, 'Options'. Check the boxes of the items that you would like to see on the map. Un-check the items that you wish to remove from the map.

How can I move the map in different directions?

Click on the directional arrows located at the upper left corner of the radar map or left-click your mouse and drag the map in any direction.

Why does the map not load in Internet Explorer 8.0 64 bit version?

Adobe Flash Player is not supported for playback in a 64-bit browser. However, you can run Flash Player in a 32-bit browser running on a 64-bit operating system. If you are running on a 64 bit system you will also have access to Internet Explorer 32 bit version. It should be listed as a separate browser under your start menu. To see the Flash content, load the page in the 32 bit version if IE 8.0 instead.

What are the minimum technical requirements for this product to work on my computer?

  • Windows 2000+ with latest updates installed
  • Mac OS X 10.3+
  • Firefox 1.1+, Internet Explorer 7.0+ or Safari 2.0+
  • Abobe Flash Player 9.0+ plugin
  • Works best with a high speed internet connection

Possible Tornado storm cell with low wind potential?

In this case, the low wind potential refers to the thunderstorm's straight line winds, not the tornado itself.

Why does the radar show rain when it does not seem to be raining outside?

Sometimes, radar can indicate light rain when no precipitation is reaching the ground. This is called virga, which means the rain evaporating before it reaches the ground. Virga can happen any time of year.

Why is the cloud image older than the radar image?

Cloud data is updated less frequently than radar data, so selecting the cloud layer might show you an earlier 'snapshot' of the weather.

There is snow on the ground outside. Why is the map showing green?

Our maps are created with stored imagery, not a current picture of the terrain. Snow in the radar does not mean you will see snow when you zoom in on the earth's surface, nor will the terrain go dark if you view the map at night.

What do the lightning icons mean?

Each lightning icon represents one or more lightning strikes in the area, up to hundreds. The number represented depends on your zoom level. Lightning reports are from 30 to 45 minutes before the time stamp on the map. Click on a lightning bolt icon to find out how far lightning is from your set location.

How can I see details about storms on the map?

To see a storm's path, hover your mouse over the storm icon. Click the storm icon for a popup box detailing the storm's potential impact. Click off the storm icon to remove the popup box from your screen.

The time stamp is not current. Am I looking at the most recent data?

The radar data will automatically refresh every 2-5 minutes. Please note that cloud imagery is not updated as often as radar imagery. Cloud data will update every 30-45 minutes.

I cannot see the radar. What happened?

First, make sure the Radar checkbox has been selected. If you still cannot see the radar, check your transparency level to make sure it is low enough for radar to be visible on your monitor screen. Use the slider labeled 'Transparency' to adjust. At 100 percent, radar is invisible on all monitors. The transparency level also applies when you have Clouds selected. You can choose to display Clouds or Radar.

How do I view the NWS bulletins on the interactive map?

NWS Bulletins is a layer you can toggle on and off from within the options menu. With the NWS Bulletins layer selected, you can right click with your mouse on the county you wish to see all active bulletins for. Select 'View NWS bulletins' to see the bulletins. Click anywhere on the bulletin to close it.

What is the difference between a watch, a warning or an advisory?

  • Advisories- Advisories are issued when events are expected to remain below the warning criteria, but still cause significant inconvenience. Most common in association with snow events.
  • Watches - A watch tells you that conditions are favorable and there is a good chance that the event may happen. When a watch is issued begin making preparations for the upcoming event. Tune in to for more information. Watches are intended to heighten public awareness of the situation.
  • Warnings - A warning means that a certain weather event is IMMINENT. Measures should be taken to safeguard life and property IMMEDIATELY.